Pete Hobbs - Utility Services Manager

Address:
129 N. Second Street
Yakima, WA 98901
Phone: (509) 575-6080
Fax: (509) 576-6663

• Utility Information Brochure
  

Utility Services Division Responsibilities

The Utility Services Division provides business services to utility customers and the utility operating divisions; including meter reading, billing, customer account maintenance, credit arrangements, follow up on delinquent accounts, miscellaneous maintenance of utility system and providing general information to customers regarding their accounts, available services, utility operations, City ordinances, etc.

Emergencies During Non-Business Hours

Water: For emergencies involving ruptured or leaking water pipes, please call # (509) 575-6154
Sewer: For emergencies involving a sewer back up, please call # (509) 575-6077.

New Utility Service Accounts

To set up a new utility account, contact the Utility Services office at 129 N 2nd St, Yakima, WA, 98901, or call us at (509) 575-6080. Our office hours are 8-6, Monday through Friday. Usually, a utility account can be set up and the water turned on the same day. Depending on where you live, your utility account with the City may include domestic water, sewer, refuse, irrigation, or any combination thereof.

New Federal Regulations require identification when opening an utility account. Please have your Drivers License information available when calling.

Deposits

New accounts that are in the property owners name do not require a deposit. Accounts in a tenants name, do require a security deposit. The amount of the deposit varies according to the utilities available at the address. The most common deposit, for water, sewer, and refuse service is $148.95. We ask that ½ ($74.48) be paid immediately and the balance within two weeks. We are unable to include the deposit on the utility bills.

In certain cases, the utility deposit can be waived:

• Previous Service- If you previously had utility service with the City of Yakima for a period of 12 months, with no more than one suspension notice in that period, the deposit can be waived.
• Letter of Credit from a previous utility -
  If you can provide an acceptable letter of credit from your previous utility company, the deposit can be waived. The City will accept letters of credit from the following types of utilities:
  Water Districts
  Sewer Districts
  Refuse Companies
  Electric Companies
  Natural Gas Companies
  Telephone Companies
  Cellular Phone Companies
  Cable TV Companies

  If the previous utility will fax a letter of credit containing payment history for a period of 12 months, with no more than one suspension in a twelve month period, the deposit can be waived. The fax number for the Utility Services Division is (509) 576-6663.

Deposits are returned after one year of good payment history. Unless otherwise requested, the deposit is applied to the utility account. At the customer's request, a check for the deposit can be sent directly to the customer. To view specific Ordinances regarding deposits, see City Ordinances below.

Domestic Water Service Rates
Wastewater Service Rates
Refuse Service Rates
Irrigation Service Rates

Billing

The City of Yakima bills utility accounts on a two month cycle. Balances are due within 14 days of date on bill. The City will generate a reminder notice if the balance is not paid within that 14 day period.

Delinquent Accounts

If an account is not paid in full 14 days after the reminder notice is mailed a suspension notice will be delivered and service will be suspended 7 days later. Accounts suspended for non-payment are charged a delinquent fee of $42.00; the delinquent amount must be paid before service is restored. To view specific Ordinances regarding delinquent accounts and tampering with meters, see City Ordinances below.

Closing Accounts

To close your utility account, contact the Utility Services office at 129 N 2nd St, Yakima, WA, 98901, or call us at (509) 575-6080. A field representative will read the meter to determine the amount of the final bill. If there is a deposit on the account, it will be applied to the account and the balance, or final bill, will be sent to the forwarding address provided. Please be aware that a refund check will take 2-4 weeks to receive.

Irrigation

The current Irrigation rate is $0.0292 per square foot of property per year. This assessment is divided into 6 equal payments and is the responsibility of and is billed to the property owner.

Irrigation Systems Improvements 1998 to 2006:

Impovement Fund (10k .pdf)
CIP Table (31k .pdf)

Stormwater

The City of Yakima is working with other local jurisdictions to develop a Stormwater Utility, as mandated by State and Federal regulations.

For further information regarding your City of Yakima utility account, please contact Utility Services at # (509) 575-6080. Our office hours are 8-6, Monday through Friday.

Ordinance Links

Deposit:

Delinquent Accounts:

Domestic Water Rates:

Domestic Sewer Rates:

Refuse rates:

Irrigation Rates:

Illegal Tampering with City Meters:

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