When a consumer makes a complaint that the bill for any past service period has been excessive, the water division shall, upon written request, have such meter reread and the service inspected for leaks. If the consumer remains dissatisfied and desires that the meter be tested, the consumer shall then make a deposit with city treasurer as prescribed in Section 7.68.245, and the water division shall, without disturbing or removing the meter, test it by means of a portable testing meter and a volume measuring vessel. The consumer shall, if he or she so desires, be present when such test is made.

In case a test should show an error of over five percent of the water consumer in favor of the water division, the deposit will be refunded to the consumer, a correctly registering meter will be installed and the bill will be adjusted accordingly, but such adjustment shall not extend back more than one service period plus one month from the date of the written request and the minimum charge shall not be affected.

In case the test shows an accurate measurement of water or an error in favor of the consumer, the amount deposited shall be retained by the water division to cover the costs of making such test. (Ord. 97-16 § 19, 1997: Ord. B-606 § 30, 1944).