7.68.025 Water services charges--When due--Suspension of service--Hearing procedure.

A. All charges for water service shall be due and payable at the office of the city treasurer on or before the fourteenth day after the bill therefor is rendered. Water service shall be suspended to any premises for which the service charge remains unpaid for a period of twenty-one days after the due date, provided no water service shall be suspended until a written notice has been served upon or mailed to the customer, at least seven days prior to suspending service. Such notice shall state the date on which service is to be suspended, the amount of delinquent charges, and that a customer may request in writing a hearing before the customer service manager or his designee to contest the suspension, provided such request is received by the customer service manager or his designee before the suspension date set in the notice of suspension.
B. Upon timely receipt of a request for a hearing, the customer service manager or his designee shall conduct a hearing, and the customer requesting the hearing shall be notified in writing by the customer service manager or his designee of the date, time and place of such hearing. Pending the outcome of such hearing, no service shall be suspended.
C. In the event of a delinquency in the payment of charges for domestic water service to any premises, the city shall exercise a lien against such premises by discontinuing water service thereto and service to any such premises shall not be reinstated until all delinquencies and unpaid charges against such premises for water service, and for cut-off charges, together with a fifteen-dollar reinstatement fee, have been paid. Such lien shall not be for more than four months’ charges due or to become due, as provided by law, and shall be exercised subject to the provisions of Section 7.68.271 of this chapter.
D. In the event the occupation of a premises is someone other than the customer, the occupant or, in the case of a multiple dwelling, the manager or person in charge shall be notified in writing of the date of suspension of service and the amount of delinquency at the same time such customer is notified. (Ord. 2513 § 1, 1981; Ord. 2261 § 1, 1979: Ord. 1019 § 1, 1968: Ord. 590 § 2, 1964: Ord. B-606 § 7, 1944).