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| CITY
OF YAKIMA'S DEVELOPMENT PROCESS SURVEY: CUSTOMER COMMENTS |
| Below
are a few selected comments from a survey of our customers
recently conducted by the City of Yakima’s Department
of Community and Economic Development:
- “Out of town A & E are constantly amazed at
how well Yakima's process is carried out. Customer service
is extraordinary!”
- “You have an excellent staff both in the office
and the field.”
- “The City not only is always prompt and courteous,
but also at times has offered alternatives to doing a
certain job to save time or money.” “We
have had excellent experiences with all of City staff.”
- “Compared to working with cities in Western
Washington, the City of Yakima is very easy to work
with and very
responsive/sensitive to project schedule.”
- “As a General Contractor for the state of Oregon,
you have a good building department to work with.”
- “It is a pleasure doing business in Yakima
City.”
- “I had a terrific experience. It was my feeling
that staff wanted to help me get what I needed.”
- “I have limited experience with the City of
Yakima, but the job I did there went awesome. The Counter
staff
was exceptional to work with.”
- “It has been our experience that the permit
department staff is very helpful and has always been
a large contributor
to our success on our projects.”
- “Your willingness to approve ‘over the counter’ permits
on smaller jobs is greatly appreciated.”
… .
For a complete copy of the survey results click (Opinion
Survey Results)
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